Customer Information

First Name

Last Name

Address

City

State

Phone

Email *

Date of Service

Customer Service Representative & Office Staff

Office Staff Professionalism *

Office Staff Courteousness *

Office Staff Helpfulness *

Office Staff Cheerfulness *

Technician & Technician's Assistant (if Applicable)

Technician Professionalism *

Technician Appearance *

Technician Quality of Work *

Technician Cleanliness *

Other Information

Were you contacted by the Customer Service Representative prior to the Technician's arrival? *

Did the Technician arrive within the scheduled time block? *

Did we keep you informed of the status of the Technician?

Were you given a complete explanation of the work, the options (if any) and price upfront before beginning the job? *

Do you feel you were given a fair value for the service provided? *

Would you recommend Kramer & Sons to your friends and family? *

Please include your compliments, comments or suggestions: