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Testimonials

What Our Customers are Saying
  • Talk about providing speedy, same-day service at a reasonable cost AND providing excellent customer service.
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    “I had an emergency plumbing situation over the weekend at my condo unit in alexandria. I called a few locally owned plumbing companies. Hollin plumbing recommended Kramer and Sons, and so I called Sadat. Sadat was WONDERFUL. Talk about providing speedy, same-day service at a reasonable cost AND providing excellent customer service. Now this man is in the right job. He eased all my concerns and resolved the plumbing issue under 3 hours...and on the same day. WOW! I couldn't be any happier and I will continue to give my service to Kramer and Sons.”

    Deek

  • These guys are fair, honest and professional.
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    “These guys are fair, honest and professional. We needed them to install a complex water and air heating unit in a tiny utility closet on our condo balcony after a flood. Lots of extra work, but they stuck to their original estimate and did a fine job. Highly recommended.”

    Former Customer

  • They are professionals who provide excellent customer service.
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    “Kramer & Sons has been our go-to plumber for the past 6 years. Most recently, one of our toilets was running full blast, non-stop. We had to turn the water off at the tank to get it to stop. I called Kramer and Sadat scheduled us for service the next morning. When the guy he'd scheduled was running late at the job before ours, Sadat called me to say he was sending someone else so we wouldn't be inconvenienced. This is typical of this company. They are professionals who provide excellent customer service. Once they've checked out the problem, they tell you what it'll cost to fix it before they begin working. They're very clean and careful about protecting your home while they're working. They do whatever it takes to get the job done right the first time. In the past 6 years, I think we've used all of their technicians. They all know their trade and are very professional. Kramer &a Sons is a small, family-owned business that provides excellent service at a fair price.”

    Eileen

  • Prompt, polite, and professional, and the pricing is reasonable as well. I highly recommend the company.
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    “Kramer & Sons Plumbing Svc has been helping us out for years. This last visit was another service check they do for us every 6 months. It's good to know they are on top of it and their technicians are the best. Prompt, polite, and professional, and the pricing is reasonable as well. I highly recommend the company.”

    Don

  • They're prompt, professional, and do a very neat job each time that I need them for a repair.
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    “I've been using Kramer & Sons Plumbing since they were established and would absolutely recommend them. They do excellent work for a fair price and always use good products. They're prompt, professional, and do a very neat job each time that I need them for a repair. I appreciate that they're attentive and have the expertise necessary to handle all of my plumbing concerns.”

    Micahel

  • Very respectful, honest group of employees and they clearly know what they are doing.
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    “It was my first time dealing with Kramer and Sons Plumbing and they do excellent work! We hired them for a routine service check but I know that I will be using them in the future for any plumbing services. Very respectful, honest group of employees and they clearly know what they are doing. They also offered me $20 off my first service from them, overall very affordable pricing and they give you the full amount due upfront before the job is even started. Great experience and will be recommending them to others.”

    Amy

  • These guys are fair, honest and professional. Highly recommended.
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    “These guys are fair, honest and professional. We needed them to install a complex water and air heating unit in a tiny utility closet on our condo balcony after a flood. Lots of extra work, but they stuck to their original estimate and did a fine job. Highly recommended.”

    Earnest

  • Excellent quality. They do a great job every time and I will continue to use their services for the foreseeable future.
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    “What I really like about when you call Kramer & Sons Plumbing is that you do not have to worry about the problem not getting solved. These guys come when they say that they will, they are always on time with their scheduled appointments which is great. I have had two different technicians come out and they both really knew what they were doing. The only downside is that these guys are a little expensive, but for the quality of work that you get and the peace of mind that the problem will be taken care of. They do a great job every time and I will continue to use their services for the foreseeable future.”

    Barbara

  • Just superb, excellent and reputable
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    “Kramer & Sons Plumbing Service is very dependable and stands by their service. If something goes wrong, which is seldom, there is no quibbling or discussion. They immediately get someone out here to fix it. They are very reliable, very dependable and do excellent work. Their entire team seems to know what they are doing, and Seth is very personable and comes personally to supervise or help with repairs on complex jobs. I've used their service for more than a couple years--a little before they installed a very nice water heater for me. They've also done some external work with a sump pump replacement, some land grading to bury water pipes, as well as plugging an external leak on the house and replacing water faucets. They are very versatile in terms of their plumbing abilities. I'm very comfortable with them and would say their prices are comparable--maybe a little higher--and worth it. And, I like that they really stand behind their product. Anytime they have had to come back to do any work--which is minimal--there has never been an additional charge.”

    Gibson

  • The plumber did a tremendous job; quick, very personable and knowledgeable - he had my confidence the entire time.
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    “This was my first time ever using Kramer & Sons Plumbing Svc Inc. I was leaving out of town and I had an emergency plumbing and I needed prompt service, so I called the company and immediately they sent a plumber out to my residence. I am very satisfied because in the past plumbers would have difficulty finding the problem but this particular plumber was able to identify the source and dive right in to it, drained out the pipes of backed up water. The plumber shared with me that if this wasn't taken care of it could have done some damage to my floors and dry wall. The plumber did a tremendous job; quick, very personable and knowledgeable - he had my confidence the entire time. Prices are little higher than average compared to their competitors however because their work is done right the first time - Kramer & Sons Plumbing Svc Inc. are worth every penny and in return you'll get a peace of mind!”

    Susan

  • More than satisfied for years; no reason to call anyone else.
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    “Several years back, I had a sit down tub and they said they would come out on the weekend to tear it out for my new tile. They kept their word. I had several drains stopped from time to time. They would call and say they're on their way. I was very happy with service. I have recommend them many times. Every time they said they'd do something, they did it. They always called so I was prepared for them. They were very polite and clean. They put booties on when they enter the house so they don't track dirt from the outside. They always come when they say they will.”

    Gloria

  • Good job, well done by well qualified crew.
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    “The crew was evidently competent. Went out of their way to keep customer informed on progress and projection of work. (They were concurrently working on another site.) Warned of and minimized water cut offs.”

    John

  • These guys are amazing - responsive, well qualified and extremely knowledgeable.
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    “These guys are amazing - responsive, well qualified and extremely knowledgeable. A special shout out to Sadat who is the type of employee everyone wishes they had.”

    Susan

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