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Kramer & Sons Plumbing Service, Inc. Announces Expansion to Heating and Cooling services.

Master HVAC Technician, Marty Kramer Jr., joins family business

Alexandria, March 8, 2012: Kramer and Sons Plumbing Services Inc. today announced that they will be expanding their current services portfolio to include heating and cooling services—beginning April 1st 2012. Kramer and Sons has provided plumbing services to Northern Virginia residents since first opening its doors in 1989.

Martin Sr. and Pam Kramer started the business over 20 years ago from the basement of their home in Alexandria, VA. Since that time, the company has experienced tremendous growth. In 1999, Kramer and Sons Inc. expanded their services to include underground sewer and water line replacement and repair. A 5 time winner of the Angie’s List Super Service Award and other professional accolades, Kramer and Sons has made a commitment to being a premier customer service company that happens to specialize in plumbing—and now heating and cooling.

Marty Kramer Jr. comes with 15 years of heating and cooling industry experience. As the HVAC Service Manager, Marty will manage the heating and cooling division services, which will include: heating and cooling preventative maintenance inspections, service agreements, heating and air condition repairs, humidifier and air cleaners repair and replacement, heat pump service, indoor air quality, and free second opinions on heat exchanges and compressors.
Seth Kramer, present company owner and Plumbing Services Manager, is excited about the company’s new venture. “Kramer and Sons has taken pride in our plumbing services over the years and customers have appreciated that commitment. We’re especially pleased that the company can now take this step into HVAC services. Pride in our Past, Faith in our Future is our company motto. We started with humble beginnings and so far, the future is looking bright.”
Heating and cooling services will begin April 1, 2012, but customers are able to schedule services now.

Kramer & Sons Plumbing Awarded Angie’s List Super Service Awardundefined

Alexandria, VA – Kramer & Sons Plumbing has been awarded the prestigious 2010 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the companies rated on the nation’s leading provider of consumer reviews on local service companies. This is the fourth consecutive year Kramer & Sons Plumbing has received this award. Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

Each year, Angie’s List honors companies that have achieved and maintained a superior service rating from Angie’s List members with the Super Service Award. This is the highest honor given annually to companies by Angie's List, who have achieved and maintained a superior service rating on Angie's List throughout the past year. Kramer & Sons Plumbing was the only plumbing company in the area to receive the award.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high-quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.

“Receiving this award means a lot to our team,” said Seth Kramer. “We are guests in our customers’ homes and treat them and their homes with respect. We work hard to provide the very best customer service possible and make sure each customer is 100% satisfied with our work and our people.”

On the weekend of October 15th and 16th, Angie Hicks honored her top 100 Super Service Award companies by hosting a weekend in Las Vegas to see the Las Vegas Indy Car World Championships. Nick Bizzocco a Kramer & Sons Master Plumber attended the event, Nick has been with Kramer & Sons since 2002.

About Angie’s List
Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 1 million consumers across the United States rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service. Take a quick tour of Angie’s List and view the latest Angie’s List news.

About Kramer & Sons Plumbing
Kramer & Sons Plumbing was founded in 1989 and is a family owned and operated business serving the plumbing needs of homeowners all across northern Virginia. Kramer provides homeowners with complete residential plumbing services, upgrades, installation and repairs with a company wide focus on superior customer service and satisfaction.

Kramer & Sons Earns Esteemed 2012 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

September 13, 2012, Alexandria VA Kramer and Sons has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies.

Seth Kramer, owner of Kramer and Sons, was delighted to receive the news of the award. “We run our operations with the mindset that we are a customer service company first, and quality plumbing, heating and air conditioning company second. That approach has set us apart in the industry, which is evident through our achievement of the Super Service Award in at least three Angie’s List categories for 6 consecutive years.”

“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Kramer and Sons earned this recognition speaks volumes about its dedication providing great service to its customers.”

Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.

Angie’s List helps consumers have happy transactions with local service professionals in more than 550 categories of service, ranging from home improvement to health care. More than 1.5 million paid households use Angie’s List to gain unlimited access to local ratings, exclusive discounts, the Angie’s List magazine, and the Angie’s List complaint resolution service.

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Have to Say About Kramer & Sons!
  • “The plumber did a tremendous job; quick, very personable and knowledgeable - he had my confidence the entire time.”

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    Former Customer
  • “They are professionals who provide excellent customer service.”

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  • “Very respectful, honest group of employees and they clearly know what they are doing.”

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  • “Excellent quality. They do a great job every time and I will continue to use their services for the foreseeable future.”

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