Kramer & Sons Plumbing Service, Inc. Announces Expansion to Heating and Cooling services.
Master HVAC Technician, Marty Kramer Jr., joins family business
Alexandria, March 8, 2012: Kramer and Sons
Plumbing Services Inc. today announced that they will be expanding their current services
portfolio to include heating and cooling services—beginning April
1st 2012. Kramer and Sons has provided plumbing services to Northern Virginia
residents since first opening its doors in 1989.
Martin Sr. and Pam Kramer started the business over 20 years ago from the
basement of their home in Alexandria, VA. Since that time, the company
has experienced tremendous growth. In 1999, Kramer and Sons Inc. expanded
their services to include underground sewer and water line replacement
and repair. A 5 time winner of the Angie’s List Super Service Award
and other professional accolades, Kramer and Sons has made a commitment
to being a premier customer service company that happens to specialize
in plumbing—and now heating and cooling.
Marty Kramer Jr. comes with 15 years of heating and cooling industry experience.
As the HVAC Service Manager, Marty will manage the heating and cooling
division services, which will include: heating and cooling preventative
maintenance inspections, service agreements, heating and air condition
repairs, humidifier and air cleaners repair and replacement, heat pump
service, indoor air quality, and free second opinions on heat exchanges
and compressors.
Seth Kramer, present company owner and Plumbing Services Manager, is excited
about the company’s new venture. “Kramer and Sons has taken
pride in our plumbing services over the years and customers have appreciated
that commitment. We’re especially pleased that the company can now
take this step into HVAC services. Pride in our Past, Faith in our Future
is our company motto. We started with humble beginnings and so far, the
future is looking bright.”
Heating and cooling services will begin April 1, 2012, but customers are
able to schedule services now.
Kramer & Sons Plumbing Awarded Angie’s List Super Service Award
Alexandria, VA – Kramer & Sons Plumbing has been awarded the
prestigious 2010 Angie’s List Super Service Award, an honor bestowed
annually on approximately 5 percent of all the companies rated on the
nation’s leading provider of consumer reviews on local service companies.
This is the fourth consecutive year Kramer & Sons Plumbing has received
this award. Angie’s List Super Service Award winners have met strict
eligibility requirements including earning a minimum number of reports,
an exemplary rating from their customers and abiding by Angie’s
List operational guidelines.
Each year, Angie’s List honors companies that have achieved and maintained
a superior service rating from Angie’s List members with the Super
Service Award. This is the highest honor given annually to companies by
Angie's List, who have achieved and maintained a superior service rating
on Angie's List throughout the past year. Kramer & Sons Plumbing was
the only plumbing company in the area to receive the award.
“Our Super Service Award winners are the cream of the crop when it
comes to providing consistently high-quality customer service, as judged
by the customers who hired them,” said Angie Hicks, founder of Angie’s List.
“Receiving this award means a lot to our team,” said Seth Kramer.
“We are guests in our customers’ homes and treat them and
their homes with respect. We work hard to provide the very best customer
service possible and make sure each customer is 100% satisfied with our
work and our people.”
On the weekend of October 15th and 16th, Angie Hicks honored her top 100
Super Service Award companies by hosting a weekend in Las Vegas to see
the Las Vegas Indy Car World Championships. Nick Bizzocco a Kramer &
Sons Master Plumber attended the event, Nick has been with Kramer &
Sons since 2002.
About Angie’s List
Angie’s List collects consumer reviews on local contractors and doctors
in more than 500 service categories. Currently, more than 1 million consumers
across the United States rely on Angie’s List to help them make
the best hiring decisions. Members get unlimited access to local ratings
via Internet or phone, exclusive discounts, the Angie’s List magazine
and help from the Angie’s List complaint resolution service. Take
a quick tour of Angie’s List and view the latest Angie’s List news.
About Kramer & Sons Plumbing
Kramer & Sons Plumbing was founded in 1989 and is a family owned and
operated business serving the plumbing needs of homeowners all across
northern Virginia. Kramer provides homeowners with complete residential
plumbing services, upgrades, installation and repairs with a company wide
focus on superior customer service and satisfaction.
Kramer & Sons Earns Esteemed 2012 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
September 13, 2012, Alexandria VA Kramer and Sons has earned the service
industry-coveted 2012 Angie’s List Super Service Award, an honor
awarded annually to approximately 5 percent of all the companies rated
on Angie’s List, the nation’s leading provider of consumer
reviews on local service companies.
Seth Kramer, owner of Kramer and Sons, was delighted to receive the news
of the award. “We run our operations with the mindset that we are
a customer service company first, and quality plumbing, heating and air
conditioning company second. That approach has set us apart in the industry,
which is evident through our achievement of the Super Service Award in
at least three Angie’s List categories for 6 consecutive years.”
“It’s a select group of companies rated on Angie’s List
that can claim the exemplary customer service record of being a Super
Service Award winner,” said Angie’s List Founder Angie Hicks.
“Our standards for the Super Service Award are quite high. The fact
that Kramer and Sons earned this recognition speaks volumes about its
dedication providing great service to its customers.”
Angie’s List Super Service Award 2012 winners have met strict eligibility
requirements, including earning a minimum number of reports, an excellent
rating from their customers and abiding by Angie’s List operational
guidelines.
Service company ratings are updated daily on Angie’s List. Companies
are graded on an A through F scale in areas ranging from price to professionalism
to punctuality. Members can find the 2012 Super Service Award logo next
to company names in search results on
AngiesList.com.
Angie’s List helps consumers have happy transactions with local service
professionals in more than 550 categories of service, ranging from home
improvement to health care. More than 1.5 million paid households use
Angie’s List to gain unlimited access to local ratings, exclusive
discounts, the Angie’s List magazine, and the Angie’s List
complaint resolution service.